Category Archives: Sitter/Nanny

Make Your Caregiver Bio Stand Out

To help get you started, use the questions below to help write your caregiver bio. You should provide answers in complete sentences and write in first person (i.e., “Hi, my name is Jane and I am from New York City.”). Your bio should consist of anything that may be relevant to the job and makes you unique. Be as concise as possible – limit your bio to 1,000 words max.

  • Where are you from? Where do you live now? Are you moving anytime soon?
  • How long have you lived in (city name) or the surrounding area?
  • Did you go to college? Where? What degree/focus?
  • What are your hobbies?
  • How much caregiving experience do you have (pets, children, children with special needs, baby nurse, elderly, etc.)?
  • What age range of children have you worked with? Do you have a preference?
  • What special capabilities do you have (languages, assistant, household manager, driving, swimming, etc.)?
  • Are you willing to travel? Do you have a passport?
  • What type of job are you looking for (full or part time, weekends, live-in or live-out)?
  • Do you have any certifications (CNA, HHA, CPR/AED, First Aid)?

Looking to hire a babysitter or nanny in NYC? Bell Family Company provides fully vetted on-demand babysitting, including childcare for when a child is sick, full and part time nannies, baby nurses, temporary care and more! Learn why BFC is the best NY Childcare Agency servicing the tri-state area. BFC is the best in the business! Contact us today to hire a nanny in NYC or to book the best babysitters in NYC!

Etiquette & Manners: How to Set Yourself Apart From Other Caregivers

It’s important not only to make a great first impression, but also to maintain ongoing good etiquette and manners to keep the relationship between you and the family healthy and happy!

Here are some helpful tips to ensure excellence:

  1. The family wants to like you, so make it easy for them! Present yourself with grace and warmth, and SMILE!
  2. Be sure to look the part. Be clean, groomed and put-together, while keeping your appearance kid-friendly and comfortable (i.e., nothing low-cut, above the knees, torn, dirty or see-through).
  3. Don’t use inappropriate language or chew gum.
  4. When first meeting the parents, it’s respectful to address them by Mr. or Ms. “Last Name” until they ask you to call them by their first name. Introduce yourself with eye contact, a handshake and a smile!
  5. Follow the family rules (even when you don’t agree). If you have questions about this, ask our team and we’d be happy to help.
  6. Be aware of using the family’s things and what is permitted or off limits.
  7. When running late, always email/text that you are behind. Do not make it a habit, but we and families understand transportation can have delays.
  8. Ask in advance if you need to leave early (a week’s notice is appropriate timing).
  9. If you get sick and you are a full or part time nanny, let the family  know well in advance. If you are a sitter, email HQ and let them know so they can find a replacement.

Great nanny & sitter characteristics:

• Respectful
• Loyal
• Helpful
• Honest
• Open-minded

Looking to hire a babysitter or nanny in NYC? Bell Family Company provides fully vetted on-demand babysitting, including childcare for when a child is sick, full and part time nannies, baby nurses, temporary care and more! Learn why BFC is the best NY Childcare Agency servicing the tri-state area. BFC is the best in the business! Contact us today to hire a nanny in NYC or to book the best babysitters in NYC!

How to Best Approach Giving Your Nanny a Pay Increase

Employees feel better about a pay increase when they know it is due to their hard work and efforts. Your family can practice the following guidelines when giving your nanny a raise:

  1. Tie the raise in a written performance evaluation. Relating a pay increase to a performance evaluation displays your attention and appreciation to the nanny’s hard work. This review also gives both of you the opportunity to sit down and go over performance, give recognition and feedback.
  2. If additional duties or responsibilities are added as part of the review, a pay increase should be associated with the expanded job description. The pay increase acknowledges both the trust in your nanny to handle added duties, and that the added duties deserve a higher wage. Be sure to provide your nanny details of the increase in writing for his/her records.

Questioning what to give for a raise? Typically, $1 to $2 per hour is what we see for the first year. If there is a change in the nanny’s job description (i.e., baby #2, additional duties) be sure to think about what their job description will look like going forward, and propose any changes along with what pay is associated with the changes.

Another example of how to implement a pay increase: on my nanny’s 2-year anniversary we’ll give him/her an extra $XX per week. Then, when baby #2 comes they’ll get another $XX per week, totaling $XX.

If you have any additional questions or need advice on how to best approach compensation increases, reach out and we’ll try our best to help!

Looking to hire a babysitter or nanny in NYC? Bell Family Company provides fully vetted on-demand babysitting, including childcare for when a child is sick, full and part time nannies, baby nurses, temporary care and more! Learn why BFC is the best NY Childcare Agency servicing the tri-state area. BFC is the best in the business! Contact us today to hire a nanny in NYC or to book the best babysitters in NYC!

Hey Now, You're an All-Star!

Have you ever wondered what it takes to be an all-star sitter at Bell Family?
Each month our Sitter Service team sits down and picks one extraordinary babysitter to become our Sitter of the Month. What makes this honor so cool? Well, not only is it highlighted in the sitter’s profile for all families to see, but it’s also displayed in our monthly newsletter that is distributed to all of our member families and BFC sitters. That means that thousands of people are seeing just what an awesome person and sitter you are!
Here is what it takes to be Sitter the Month:

  1. Leader in the childcare community
  2. Parents give extraordinary feedback on your ability as a babysitter
  3. You always provide the best quality care
  4. You do not cancel last minute on families
  5. You are not on your phone or distracted
  6. You are fully engaged with the children and the children always seem happy in your presence

 
Will you be our next Sitter of the Month?
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Written by Taylor Bell, Marketing & Social Media

Five Key Findings in Recruiting and Retaining Nannies

If you haven’t read it somewhere else before, then read it here first; hiring a nanny through an agency is the route you should always take.

In a recent article posted by GTM Payroll Services, they go on to support the fact that when a person hires a nanny through an agency, rather than an online job site, they’re going to get a better quality nanny. One they’ll keep for longer, and spend less time finding the right match.

Here are five key findings from the article:

1. Families and Nannies Both Want a Good Fit
Employers cited “demonstrated responsibility and trustworthiness” as the top quality they look for when hiring a nanny. Employers were asked to rank 14 qualities on a scale from one to 10 with one being not important and 10 being very important. Responsibility and trustworthiness scored ahead of personality fit, passion for childcare, references, and experience.

2. Good Communication Practices Will Help Retention
Forty-three percent of families hired more than one nanny in the past five years. That means retention can be an issue for families who like and want to keep their nanny. Some of the top reasons reported for why nannies leave the jobs are 1) the family no longer needs the nanny, 2) schedule/number of hours, and 3) bad pay.

3. Hiring through an Agency Can Shorten Hiring Process
Seventy-four percent of employers who hired through an agency cited “time savings/hassle-free process” and “quality of candidates” as the top reasons they chose to work with an agency. Fifty-nine percent of agency users spent less than 20 hours on the hiring process, compared to only 24% of online job site users.

4. Benefits Can Help Attract, Retain Top Candidates
Most nannies receive paid holidays (88%), paid vacations (89%), and paid sick days (76%). This is the starting point for families when offering household employee benefits to a potential hire. To separate themselves from other employers, families may want to consider offering annual bonuses and flexible hours. Only 47% of nannies have schedule flexibility and just 44% get a bonus. Of the nannies that receive an annual bonus, 55% receive at least $750.

5. Paying Legally Expands Number of Candidates
By not legally paying an employee, a family cuts in half the number of available candidates for their position. Forty-six percent of nannies say it’s not likely they would take a job that paid “off the books.”

Read more details about the survey findings from GTM Payroll here.

What Parents Want in a Sitter

To pinpoint only a few items that parents look for in a sitter can be difficult. When it comes to someone else caring for their little one(s), the “want” list in terms of childcare can soon fill an entire notebook.
So, what exactly are parents looking for? We asked a dozen families, what are the top three things they want in a sitter?
1. Reliability – Be on time!
2. Ability to engage – Energetic and positive sitter to play with their child.
3. Trust – Knowing that the sitter will always do what is right.
Additionally, we were able to gather a handful of parents from Bell Family to provide insight as to what they look for in a sitter. Here’s what they had to say…

“The most important thing is a responsible person who we can immediately trust with the safety and well being of our child.”
Mom of 1, Tribeca
“I want my son to feel loved and cared for while I’m gone. I want a sitter that will smile, laugh, dance, play and engage him. Seeing a happy baby when I get home makes me feel less bad for leaving.”
Mom of 1, Midtown East
“Knowing I can go to work and focus on providing for my family with peace of mind that my little one is in great hands, is the most at-ease feeling a working mom can hope for.”
Mom of one, 9 months

“A key aspect when choosing a babysitter for our son, was knowing our sitter personally and understanding her experience and how that will assist with her time with our son. I know that’s not always the case when searching for a qualified babysitter so I would rely highly on recommendations. I would observe his interactions with someone we were interviewing in addition to the recommendations by others.”
Mom of one, 6 months
“The sitter needs to have been recommended by someone I trust.”
Mom of one, 3yrs old
The Bell Family team is confident that if you take this advice with you on all of your sitting adventures, you will make for one praiseworthy sitter!
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Written by our Marketing & Social Media Consultant, Taylor Bell