Tag Archives: interview tips

What You Need to Know Before Your Childcare Interview

  1. Make sure you are prepared and you have the correct location and time. Plan ahead for any delays (weather, transportation, technology, etc.). 
  2. First impressions matter MOST!
  3. Be on time (10 minutes early). DO NOT be late.
  4. Dress appropriately. Most childcare providers will dress in business casual, comfortable clothing.
  5. When entering the family’s home, ask if you should remove your shoes and offer/ask to wash your hands.

During the interview it’s important to be yourself. Here are items that are important to discuss during your interview:

  1. Your experience and skills.
  2. Questions pertaining to the family and children (i.e.,  day-to-day activities, parent’s childrearing philosophy, what motivates and interests the children).
  3. Caregiver’s role and responsibilities – refer to your resume and make sure you are able to answer any questions the family may have regarding your experience (i.e., if you indicate that you engage well with children or are very creative, have examples of how you do these things).
  4. Listen, make good eye contact, smile and be confident. Families look for professional, experienced and happy childcare providers who are excited about being a caregiver.

The salary range should already be indicated on the job conditions. DO NOT bring up salary or compensation at the first interview, or try to negotiate your preference of being paid on or off the books. If the family brings up salary during the first interview, simply tell them that you reviewed their job conditions and you are comfortable with their offer. Let them know you are there to learn more about the position and if you are a good fit, and that you prefer to save the compensation discussion for a later time. BFC can follow-up with the family post-interview to discuss salary further. 

While BFC has already called your references, prospective families considering you as their caregiver will also want to contact your references. Be sure that you let your references know that you are actively interviewing and they may be contacted.

Many families see the caregiver as an extension of the family, but it is essential for you and the family to establish good boundaries. Be careful not to over share personal information. If a parent shares personal information with you that you can relate to, just listen. This is not an invitation for you to share your personal information or beliefs (politics, religion, etc.).

Reminders: 

  1. The family has already seen your Caregiver Profile which includes your 1) Resume or work history, 2) Caregiver photo, bio and video, 3) References and letters if provided, 4) Cleared background checks and 6) Certifications (CPR, First Aid, CNA, Baby Nurse, HHA, etc.).
  2. At this stage you have already agreed that you are interested in the nanny position. You are aware of the required qualifications, job duties, hours, number and ages of children, location and salary range. Please DO NOT come to the interview and negotiate any of these factors. If you have any objections or questions about the position, bring this to your placement coordinator’s attention BEFORE you agree to the interview with the family.
  3. When speaking about past employers or jobs, ALWAYS speak positively. NEVER give names or share personal details about another family. Some families may even ask you to sign a NDA (Non-Disclosure Agreement).
  4. Stay OFF YOUR PHONE during the interview and when working with children (unless it’s work related). This is the biggest complaint we hear about caregiver’s today. 
  5. After the interview, please email your Placement Coordinator and let them know how the interview went and if you are still interested. If you are still interested, email the family and thank them for the time they took to interview and express your interest. Please keep your Placement Coordinator cc’d on all email responses. If the family is also interested in you, we will schedule a trial with the family (trials are paid directly to the caregiver).

Looking to hire a babysitter or nanny in NYC? Bell Family Company provides fully vetted on-demand babysitting, including childcare for when a child is sick, full and part time nannies, baby nurses, temporary care and more! Learn why BFC is the best NY Childcare Agency servicing the tri-state area. Contact us today to hire a nanny in NYC or to book the best babysitters in NYC!

How to Set Up a Zoom Meeting


Like most companies, Bell Family is moving all interviews to Zoom for the time being. We have outlined questions below that will help answer anything you need to know beforehand to make the process as simple as possible.

Q: How do I set up a Zoom account?

A: Simply click here to sign up for free, and download to your phone, tablet or computer.

Q: Do I need to have a Zoom account for my virtual interview with the agency?

A: Nope! You do not need to create an account to join the meeting, but you will need to have Zoom downloaded on your computer or phone.

Q: How will I know how to join the Zoom interview?

A: You will receive an email from the agency a few minutes before your interview. All you need to do is click on that link. If you are more than 5 minutes late we will cancel the interview.

Q: What documents do I need to have prepared prior to my interview?

A: A list of required documents is in the interview confirmation email. You may email us if you have any questions.

Q: How do I submit the required documents that the agency requires?

A: Simply upload all documents directly to your profile (instructions are in the interview confirmation email). If you have any issues uploading anything, just email us and we will help you or have you text or email us the documents. 

Q: How will I know what day and time my Zoom interview is with the agency?

A: You will receive a confirmation via email from the agency with the date and time of your interview. This email will also explain everything in detail. If you have any additional questions, simply email us back and we will help you!

Q: How long will the interview be?

A: The interview will be no more than 40 minutes. We will try to keep it at 30 minutes. You will have up to 5 minutes to join; please join the Zoom meeting per the email instructions sent at the scheduled time.