Tag Archives: bfc

BFC Team Experience Leads to Finding the Best Childcare Providers

Our team is comprised of social workers, certified coaches, former nannies, teachers as well as working mothers who match families with childcare providers suited to the specific developmental needs of their child. What team could be better in helping you to find the best childcare providers in the business?

My first summer nanny job was when I was 16. I cared for 3 girls ages 5, 6 and 7, weekdays from 8am-4pm for a single mom. I did everything I could think of to help make the mom’s job easier. Since then, I have probably provided childcare for 100 different families, and along my childcare journey I have learned about different types of families, parenting styles, dynamics, when to make a quick decision and how to make a tough one. Now as a mother myself, I get to see another angle of childcare through the lenses of a parent. I believe each childcare placement requires a special intuition, high emotional intelligence and real life nanny and life experience.

Lindsay Bell, Founder & Owner

I have been with BFC for over 7 years in all different forms. First, as a babysitter while in college in NYC, then as a full time nanny for two years and now in office for about 5 years. I have seen all sides of the business and understand what it’s like to be both in the sitter’s or nanny’s shoes, and how a family experiences childcare. With that knowledge, I do my best to place the best caregivers in the business!

Meredith Hamler, Sitter Services Manager

My past experience as a full time nanny not only helped shape me into the person I am today, but has also allowed me to connect with families on a deeper level. I was a full time nanny for twins starting when they were just 8 weeks old. I was the family’s first and only nanny randomly selected; we learned so much from one another and to this day are very close. I know what to look for in great caregivers; I carefully look at a family’s job musts and ages of their children to select nannies that will connect the best with them. We want to place nannies who care about the family’s children just as much as they do, which is why our hand selected process works so well.

Lauren Kruk, Nanny Services Manager

I had 35 years of experience as an Educator speaking with parents and fellow Educators, which has allowed me to see many perspectives in managing and educating children and parents. When speaking with nannies and families that have been references, I use this experience in making judgments and empathizing with people.

Christine Bell, Recruitment & Retention Coordinator

My time with BFC began in its starting days when it was known as Lucky Lil’ Darlings. In the years I lived in NYC I babysat for dozens of families ages infant to teens, where I helped with evening, daytime, weekend and TravelSitting. I have such fond memories of the families that I sat for, from going on spring break trips to just having pizza and movie nights. That experience has led me to finding the best sitters to join the BFC team and understand both the sitter’s and family’s needs.

Courtney Garvey, Sitter Services Coordinator

My high school weekends were filled with babysitting for my baby cousins and neighbors down the road. After college I moved to NYC, and while there I became a BFC sitter! I met some amazing families and was able to take my experience from growing up into the city life. Now, I keep my experience alive through my 8 nieces and nephews; perks of being the youngest of 4 siblings.

Taylor Bell, Marketing & Social Media Consultant

Looking to hire a babysitter or nanny in NYC? Bell Family Company provides fully vetted on-demand babysitting, including childcare for when a child is sick, full and part time nannies, baby nurses, temporary care and more! Learn why BFC is the best NY Childcare Agency servicing the tri-state area. Contact us today to hire a nanny in NYC or to book the best babysitters in NYC!

Bell Family Company Offering Virtual Sitters

Due to COVID-19, Bell Family has launched Virtual Sitters to provide childcare relief to families across America.

To book a Virtual Sitter, simply click here and fill in the form. We will then coordinate everything and get you booked!

Our Virtual Sitters can:

  1. Teach improv (read a play, act out scenes, etc.).
  2. Bake together (you provide the ingredients, the Virtual Sitter will guide the junior chef).
  3. Teach/practice another language (Spanish, French & more).
  4. Learn or practice playing an instrument.
  5. Tutor or help guide with homework and online lessons.
  6. Do yoga, ballet or another movement activity.
  7. Host a virtual book club or dance party.
  8. Organize family photos, process paperwork, complete online grocery orders, etc.

“This is unbelievably genius. A must for parent survival right now!”

Mom of 2, West Coast
Bell Family Virtual Sitter teaching session

“It worked great! I got the whole kitchen cleaned and ate food sitting down!”

Mom of 3, Midwest

We hope that you will support this small business during this difficult time, and book a Virtual Sitter for an hour or two to help with the kids. Virtual Sitter rates are $23 per hour for 1 child, and $25 for 2 children (for 3+ children please inquire about rates). The booking minimum is one hour, but the hour can be split into 30-minute sessions (i.e., 30-min morning session and 30-min afternoon session the same day). Check out this video for a short clip of a Virtual Sitter doing a teaching lesson with a child.

Hey Now, You're an All-Star!

Have you ever wondered what it takes to be an all-star sitter at Bell Family?
Each month our Sitter Service team sits down and picks one extraordinary babysitter to become our Sitter of the Month. What makes this honor so cool? Well, not only is it highlighted in the sitter’s profile for all families to see, but it’s also displayed in our monthly newsletter that is distributed to all of our member families and BFC sitters. That means that thousands of people are seeing just what an awesome person and sitter you are!
Here is what it takes to be Sitter the Month:

  1. Leader in the childcare community
  2. Parents give extraordinary feedback on your ability as a babysitter
  3. You always provide the best quality care
  4. You do not cancel last minute on families
  5. You are not on your phone or distracted
  6. You are fully engaged with the children and the children always seem happy in your presence

 
Will you be our next Sitter of the Month?
Play-2
Written by Taylor Bell, Marketing & Social Media

Bell Family Team Brings In Top Talent

The Bell Family team is a group of dedicated women who work together to recruit the best childcare providers in the business. Each nanny candidate we source experiences a thorough vetting process before fully joining our team. All nanny candidates are 1) directly referred by someone we know or recruited from one of our trusted sources, 2) college educated, working professionals, students or career childcare professionals, and 3) prescreened through an extensive online application (it is over 60 questions).
After our recruitment team reads through the application we proceed with the following steps:

  1. Schedule a preliminary interview over the phone.
  2. If the candidate passes the preliminary, he/she is scheduled for an in person interview (Facetime for non-local candidates).
  3. At the in person interview, the candidate completes a Nanny Assessment Test that examines both their emotional and psychological responses to each question. The test is graded according to our standards. Each candidate must pass the test to advance in the hiring process.
  4. The candidate meets a member of our Nanny Services Team to complete the interview, including a work history form (i.e., names of all employers, their address, phone number) and information about the job (i,e., ages of children, schedule, what they did at the job).
  5. Our team member and the candidate review their resume to learn more about the candidate.
  6. The candidate provides proper legal documentation (two forms), and a photo.
  7. Each candidate completes and passes a national background check which we subsidize to bring cost down for them.
  8. Our team then completes a social media screening.
  9. Three of the candidate’s references are called via phone by our team member (who was an educator for 30 years). Each reference must be a childcare reference and pass through acceptable criteria set by our Agency.

 
Once the candidate has successfully completed the steps above, he/she is accepted to our Agency and is in communication with our team about jobs that are a fit for them. Each candidate has the opportunity to attend our bi-annual CPR and First Aid Training, as well as receive on-going coaching, prepping and check-ins to stay up to date on all childcare information.
We continually review the candidates’ profile based on family feedback and their communication with us. We choose to only work with the best nannies in the business. If a nanny does not pass through our Agency’s criteria or proves to not be a fit for our Agency based on our team’s or family’s feedback, we will remove that candidate from our Agency.
To learn more about our full list of services, click here.
Linds-Brooks
Written by our Founder & President, Lindsay Bell

Bell Family Has Their Very Own IRONMAN

Lauren Kruk, Bell Family’s Nanny Services Manager, has accomplished something most people have not. She has successfully trained and completed in an IRONMAN competition, proving that the Bell Family team is one strong bunch.
Read below to hear directly from Lauren, and her experience from earlier this summer.

On Sunday July 23rd, I completed in IRONMAN Lake Placid. IRONMAN consists of a 2.4 mile swim in open water, 112 mile bike, and a 26.2 mile run (in that order). Being a part of a triathlon club and starting with small races in 2014, it was always a dream of mine to complete the largest triathlon distance, and as Lake Placid is the longest running IRONMAN event in North America (and also beautiful!), it was an easy choice to achieve my dream there. I started training before the new year, and in a matter of 6 months I had racked up 523 running miles, 1,675 miles on the bike, and 50 miles in water. It was challenging, exhausting, but exhilarating and emotional. An IRONMAN has a 17 hour cutoff; all disciplines are timed (with transitions between each timed too). I finished in 14:43 and I’ll never forget the feeling of crossing that finish line. It’s true what they say, anything is possible!
Lauren-race

On behalf of all your teammates at Bell Family, CONGRATS LAUREN! We’re so proud of you!

Training Thursday Vol. 13 – Stroller Safety

Welcome to volume 13 of Bell Family’s video training series, where each Thursday we release a video to help coach sitters on an array of childcare topics.
This week we are featuring a training video on stroller safety!
Here are some fast stroller safety tips:
1. Make sure the brake is on when you place the baby/child in the stroller, and that you unlatch the brake when you are ready to push the stroller.
2. Make sure the child is properly dressed for the weather (take sunscreen on a warm, sunny day, make sure the child has a hat and warm jacket on a cold day, etc.). Check the temperature before you go outside.
3. Make sure all straps are properly fastened on the child before pushing the stroller.
4. If you are carrying heavy bags on the stroller, be careful the stroller does not tip backwards. It is best to keep items stored underneath the stroller.
5. If you need to stop and are on a decline or hill, make sure to use the brake for added support.
Read more from Parent’s Magazine on stroller safety here.
These videos are recommended to all BFC childcare providers to view for the latest techniques when caring for children. These videos were designed by our team comprised of long-time babysitters, full-time nannies, mothers, grandmothers, elementary educators, and social worker.
Stroller
Note: Always follow the family’s instruction and care methods, and keep the family informed of everything with their baby.  These videos are not required to view, but a simple recommendation. For more information or for questions, please contact our office or read our terms.

New York Post Feat. Baby Nurses

Many entrepreneur working moms are finding it near impossible to juggle motherhood and business. Both require you 24/7. The only answer is to outsource to make life manageable. One of the many things moms juggle is sleep at night. Sleep is necessary for mom and baby to thrive, yet it is not easy, especially in the first few months.

One solution is for moms to hire a baby nurse or night nurse. A Baby Nurse is a non-medical professional who comes into the home when the baby comes home from the hospital. They generally assist parents with the day-to-day care of their new baby for a few weeks up to several months. They can provide overnight (10-12 hours), daytime hours, and 24-hour care. A Baby Nurse is experienced, trained, and/or has a certification. Many Baby Nurses will have additional certifications like: HHAs, CNAs or LPNs. Most Baby Nurses also have their CPR certification.

A Night Nurse is an infant expert and only stays at night with the baby. The Night Nurse helps with feedings at night by either bringing the baby to mom, or feeding the baby formula or breast milk through a bottle. Typically, night nurses stat over night from 9-10 p.m. to 6-7 a.m.

Check out this great NY Post article featuring Bell Family Company, and why they agree Baby Nurses are a must have for working moms.

NY Post

Written by our Founder & CEO, Lindsay Bell

Q&A: Lindsay Bell Teams Up with Gymtime

Our Founder & CEO teamed up with Gymtime for a special Q&A feature on their website. We’re here today to share the post with all of our readers and get everyone’s caregiver questions answered.

Take a read, and then see all of the great programs and events offered by Gymtime!

1. How do you handle holidays with your nanny? Do they get paid time off? Should they be expected to work?

As the family is the employer they make the ultimate decision regarding holidays and PTO.  We help guide them on what is legal and the industry standard.  Holidays should be determined up front in the family nanny agreement upon offer so it is super clear what the paid days off are and the unpaid days.  Paid holidays usually follow the federal holiday schedule. Any working holidays are typically paid at time and a half. Depending on your nanny, she may prefer certain holidays off over others so there is typically room to negotiate what works best for both parties.

2. How do you determine sick days and vacation days?

Vacation and sick days should be determined up front in the family nanny agreement upon offer so it is clear what is allotted. A typical arrangement for vacation days is two weeks off paid; the nanny’s chooses one week and the family chooses one week. That said if the hours are full-time and the nanny is counting on her salary every week, most families will pay her when they take extra vacation days. 

3. What is the protocol for baby number two?

It’s always best honest to be upfront with your nanny upon hire if you plan on having additional children. You want to make certain the nanny you hire is comfortable with multiple children at a time otherwise you may have to do the search again! Typically families will offer a new hourly rate or increase the salary as new children are born. Schedule a time to speak with your nanny about the changes ahead so she feels prepared. 

3. My child will start school in the fall and I won’t need my nanny for the first part of the day, but I don’t want to lose her for the afternoons and early evenings. What do I do?

Very common problem! We have seen families continue to pay the nanny full-time hours to keep her for the afternoon with the kids and change her job description so she is more of a parent’s helper in the morning (helping around the home, errands, etc). It’s important to discuss this with the current nanny and make sure both parties agree to the new duties and discuss the expectations. Some families will cut the nanny’s hours and use her just for the afternoons and then help the nanny pair the job with a new morning position through a friend’s family or through a company like ours. More commonly the nanny begins to look for a new full-time job and the family hires a new nanny that better fits their needs for after school hours. An After School Nanny commits for one school year (typically late August or early September) through mid-June. Depending on the nanny and her availability the family may keep her for the following school year or need to find a new nanny. 

4. I love the idea of a nanny share, but also need my caregiver to have flexibility, as my schedule changes. What do I do?

Really think if you want to go the nanny share route. To make that work, so many things must align with the second family: location, parenting style, do they have pets/is that okay with you, etc. In my experience, nanny shares are difficult to sustain as it involves two sets of parents, their children and one nanny to be on the same page. If you are looking for a short term solution it may be easier. One of the most common requests parents make is wanting flexibility. It sounds great, but a nanny needs a schedule to commit to and should be guaranteed those hours. As she may be able to stay late/start early here and there, she does need her own life, too. And you want her to have that, it will make her happier, healthier and rested for the next day! Remember with a nanny share the other parent in the share will say the same thing ‘ I want flexibility,’ and to make a nanny share work the parents will actually need to be the ones that need to be flexible with one another.

5. How would you suggest giving your caregiver feedback (both positive and constructive)?

All employees need feedback in order to grow and thrive at their job. We recommend setting a date weekly or monthly to check in after a nanny starts with a new family. This will give the time and space to discuss things that are working or need improvement. It’s important to make sure you are available for open communication so you both feel comfortable with discussing sensitive or delicate matters. It’s also very important to meet on neutral turf (not at the house, for example) or around the children. If you have regular check-ins it won’t carry a negative tone and it will feel natural. Write out bullet points before hand if that helps prep you for the conversation. It’s always better to give feedback in person versus email or text. I recommend the sandwich tactic- You want to start with what she does well, then what she needs to improve on then thank her for her willingness, openness and show her that she is appreciated. One of the biggest complaints we hear from nannies is that they don’t feel appreciated by their families. Find ways that show her how much you value her and appreciate all of her hard work and dedication. Remember her birthday or special holidays she celebrates, give her a gift card, a day off, a simple hand written thank you note also goes a long way! 

Lindsay_Brooks

For the full Q&A and to learn more about Lindsay, click here.

How to Create a Caregiver Video, Photo, and Bio

Want to impress families when it is time to interview for that nanny position?

A few great ways is through a short video to show your personality, a bio that captures your super caregiving experience, and a family friendly photo that the parents can show the children.

Here are the steps to follow for a great first impression!

How to Create a Caregiver Video
This is a great way to showcase your personality to prospective families. It’s very easy and can be done on any smart phone. Here are the steps to make a lastly impression in less than 15 seconds! When you are done, please e-mail this to nanny@bellfamilycompany.com.

1. Relax and take your time! This is a quick, easy, and happy greeting! Keep it simple.
2. BE yourself. Make sure the lighting is good and you are looking directly into the camera.
3. Big warm SMILE. Speak slowly and confidently.

Hi my name is _________.
I have _____ years of childcare experience.
I’m looking for a nanny position with a great family. Thanks!

How to Create a Caregiver Photo
Your caregiver photo will be apart of your Bell Family Company Nanny Profile. Please take a picture that shows a bright happy smile, in good natural light. A headshot with just you in the photo is best.

How to Create a Caregiver Bio
Answer these questions and then write it out in paragraph form in first person (see ex. below). Add anything that might be relevant and what makes you unique.  Be as concise as you can. Limit your bio to 1,000 words max.

1. Where are you from?  Where do you live now?
2. How long have you lived in NYC or the surrounding area? Or when are you moving?
3. Did you go to college? Where? What degree/focus?
4. What are your hobbies?
5. Childcare experience?
6. Youngest to oldest ages you have worked with? Preference?
7. Bilingual? Drive? Swim? Passport? Willing to travel? Can you tutor? What subjects?
8. What type of job are you looking for FT/PT/weekends? Live-in/live-out?
9. Are you good at organization? Household management? Personal assistant?
10. Experience with pets? Elderly people? Children with special needs? What kind?
11. Certifications? CNA, HHA, CPR/AED first aid? Baby nurse?

Examples of a Bio
Example 1: Hi my name is Jane Doe and I am originally from Baltimore, MD but currently live in Brooklyn, New York.  I hold a BA in Psychology from NYU. I have been a swim instructor for the last 8 years and have experience working with children with special needs. I have been babysitting for many years and have filled the role as a summer nanny. I have worked with kids ages infant to teen and am extremely confident in my tutoring skills. My best subjects are math and science and I have also tutored kids for the SAT.  Additionally, I am computer/tech savvy and have great office skills. I love to cook and play board games.  I have a driver’s licenses and passport. I love children and am so excited to find a nanny position where I can use my care giving and tutoring experience.

Example 2: Hi, my name is Anastasia “Ana” Belinsky and I am originally from St. Petersburg, Russia but have lived in NY (currently Queens) for the last 10 years. I have been a childcare provider since moving to the US and also come from a large family. I love working with young children and am looking for a long term placement where I can grow with a family. I speak English and Russian fluently. I like to sew, read, and plan outings and play dates. I am very comfortable navigating all of the New York Metropolitan Area and get along well with everyone. I would describe myself as a self-starter, but am also very flexible and happy to follow the guidelines and requests of the family. I have lasting relationships with the families I have worked with and they would describe me as loving, patient, dependable, trustworthy and generous. I have experience working with children that have autism and developmental delays. I love pets, but have mild allergies and prefer to work in pet free homes or a home with hypoallergenic dogs. I am available for occasional weekends and overnights as needed.

Outside of the Box Fun

Are you getting tired of playing the same games or activities when watching the kids? Let’s face it, board games and “go fish” need a dose of resuscitation.

Our Bell Family sitters are helping everyone to think outside of the box with a slew of awesome ideas! Try out one of these fun activities the next time you are watching the little ones.

1. Get cooking: Pretend to own a restaurant and have the child be the chef. Practice using measuring cups and following recipes. Have them repeat the words you use and teach them how to cook and bake.

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2. Play Picasso: Pretend the child is a famous artist making paintings for their museum. Then be the customer in their gallery, view their original artwork, and buy them with pretend money.

Painting

3. Play lifeguard: The sitter is the lifeguard at the city pool and the child pretends to be a grown up at the pool with his little sister or brother.

Swimming

4. Get outside and play town (a Bell family favorite growing up): Get play cars, make traffic stops, have a cop, driver, and have them direct traffic. If someone passes a red light they go to jail! Have a pretend jail.

Ava_car

5. Think outside the box (literally): Get recycled boxes and make a train station or play house. Get construction paper, have the sitter use the scissors and create your own train station with a conductor.

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Written by our Marketing & Social Media Coordinator, Taylor Bell!