Make sure you have your Stripe account set up. This is how a family pays you. Enter all your personal information correctly. This should take 5-10 minutes.
Step 1: Log into your BFC profile, go to UPDATE APPLICATION on your calendar page & then click on PAYMENT SET UP tab. Click on the RED link (example below) and follow the prompts. Do NOT go to www.stripe.com to set up your account.
You must have Stripe set up prior to getting paid. Setup to receive payment through Stripe.
Step 2: How do I know I set up Stripe successfully? Log into your BFC profile, go to UPDATE APPLICATION on your calendar page and then click on PAYMENT SET UP tab you will see “Great job, you successfully set up your Stripe account” if you did it successfully. That indicates you are done! If you don’t see that copy and you see this instead: You have some pending requirement for accepting payment. Click here to learn more click on the link to enter the missing information.
Step 3: Depending on your bank, it can take a few hours, days or weeks for your account to reflect ‘verified’. When your account reflects ‘verified’ that means that you are now able to receive funds. Be patient, it will be verified soon and you’ll be paid.
Now Checkout!
- When you receive the BFC checkout notification email, click on the blue highlighted link that says “CHECK OUT”. This link takes you to the BFC login page. Login.
- Your main calendar page will appear. Scroll below to find your list of appointments with PROCESS CHECKOUT links. Be sure to click on the correct appointment you just completed. This will take you to the page where you enter your hours, expenses, etc.
- – Make sure to double check that the dates are correct for start/end time (i.e., If you work past midnight, make sure the dates are correct as 12:30pm will be the NEXT day).
- – Make sure you add the correct number of children and the times you worked with them. If you cared for a different amount of children for different hours, make sure you break down your checkout. Sometimes the family is okay with you checking out for the total amount of children they have, regardless of exactly when you were with them.
- – Petcare: ONLY click this box if you are specifically asked to care for the family’s pet. This does not mean playing with the pet around the home that naturally lives there, but actual pet care duties such as dog walking, or feeding cats/dogs, etc. Many families ask for these services without remembering the fee exists. If asked to do petcare, please remind the family that there is an additional $20 charge so they are not surprised at checkout.
- – Add Misc. Expenses that were known and preapproved by the family. If the family said they would reimburse you for buying the child snacks or they offer to order you dinner and would like it put on the checkout, add this as an expense. If you have multiple expenses, you can continue to click “add” to create a list of expenses. If the family said to add a tip, you can also add that amount to your Misc. section.
- – Add Transportation: IN THE TRI STATE AREA ONLY Cab/Uber/Lyft/Car Service fare home up to $30 shall be added for appointments that begin before 7 a.m. or end after 9 p.m. Keep a photo of your receipt if the family requests to save it. Occasionally, a family will offer to order you a car service on their private account/credit card, which is also acceptable at which point you would not charge them separately for transportation.
- Once done, CLICK SUBMIT you will receive an email that lets you know you’ve successfully checked out.
Note rates are set at a market minimum. If you are not comfortable with the market minimum please contact us, as all jobs are processed with these rates. Any sitter that proceeds with a booking confirms they are comfortable with the rates on our website.
The family will pay you within 3 business days per our terms. If they are late, they receive a reminder email to complete and all checkouts are typically complete within 48 hours. If a delay persists, you may email us.