Tag Archives: nanny

Prep & Etiquette Tips for a Childcare Interview

We know prepping for a childcare interview, or any interview, can be a stressful time. To help ease the nerves, it’s a good idea to do some pre-work to ensure you put yourself in the best possible position to get the job. Here are some interview preparation tips along with etiquette best practices to get you started in the right direction.

Sitter & Nanny Prep for First Appointment or Trial: 

1. Check in with the family via email or text as soon as you get the confirmation email to say hello and that you’re looking forward to meeting them.

2. During this exchange, make sure you have the right start/end times confirmed between both of you and the right address.

3. Review the family’s profile for special notes and/or job conditions to have a good background of the family’s needs and prepare any questions you may have.

4. Dress appropriately. Wear attire that is both childcare friendly and professional. Look presentable as this is the first impression you are making on the family.

5.  Show up on time! On time is 5 minutes early so that the family does not begin to worry if you’ll be late. Use a GPS device to get directions ahead of time and plan ahead if the weather is supposed to be bad, the subways are slow, etc.

6. Make sure to take your shoes off and wash your hands upon meeting them for the first time.

Get to Know Stripe: Your Secure Payment Gateway

With the launch of our new secure payment gateway, Stripe, we are answering commonly asked questions to help make the transition as easy as possible.

Q: When is the Stripe payment system launching on BFC’s site?
A: It was launched Monday, February 26, 2024 at approximately 1:00pm EST. All sitter appointment checkouts will be processed through Stripe’s platform going forward.

Q: When were families first notified about the change from PayPal to Stripe?
A: BFC sent a newsletter to families which can be read here on February 2, 2024. 

Q: Will I receive any further PayPal invoices after 2/26/24 at 11:00am EST? 
A: No. Invoices will no longer be sent to any families for any checkouts after 11:00am EST 2/26/24. Every family will need to click on the PROCESS CHECKOUT link on their calendar page or via link in the ‘sitter checkout’ email going forward to pay.

Q: What if I have a PayPal invoice outstanding, do I still pay that?
A: Yes! If you received a PayPal invoice that means it was issued prior to the Stripe launch and the family needs to pay that. You also have the option to pay through your calendar page.

Q: What if my sitter checks out wrong?
A: For wrong checkouts, simply email us with the correct details. We will verify with your sitter and get it updated as quickly as possible. 

Q: Will the CHECKOUT link in each sitter checkout auto email work for all families? 
A: Yes! Once each family receives the ‘sitter checkout’ email from us they simply need to click on PROCESS CHECKOUT and it will take the family to Stripe’s payment page. The family will enter their name and credit card details, review and click submit. This process should take 1 minute. 

Q: Do I have to enter my credit card details for every checkout after my first?
A: No. For your second payment on Stripe and all payments going forward, your default payment method will populate to pay. This process should take under :30 seconds.

Q: What payment methods are accepted to use?
A: Currently we only support credit card payment, but we are working on offering additional payment methods (Apple Pay, Google Pay, etc.) in the future. 

Q: Will anything change when I need to cancel an appointment? 
A: Same process as always, just a different payment platform. You’ll log into your BFC profile, find the appointment you need to cancel, click CANCEL and submit payment. 

Looking to hire a babysitter or nanny? Bell Family Company provides fully vetted & FULLY VACCINATED on demand babysitting, including full and part time nannies, baby nurses, temporary care, help with virtual learning, and more! Learn why BFC is the best childcare agency, with childcare providers available across the U.S. (on-demand service available in the tri-state area). Contact us today to hire!

Infant 411

Here’s the quick 411 on infant care with tips BFC childcare providers have learned through their nanny and sitting experience. You can also check out the links provided under each tip for videos and additional tips, with thanks to Baby Center.

TIP 1: Swaddling

  1. Lay a blanket on a flat surface like a diamond and fold down the top corner about 6 inches to form a straight edge.
  2. Place your baby on his back so that the top of the fabric is at shoulder level.
  3. Bring your baby’s left arm down. Pull the corner of the blanket near his left hand over his arm and chest, and tuck the leading edge under his back on his right side.
  4. Bring your baby’s right arm down. Pull the corner of the blanket near his right hand over his arm and chest, and tuck the cloth under his left side.
  5. Twist or fold the bottom end of the blanket and tuck it loosely behind your baby, making sure that both legs are bent up and out from his body, his hips can move, and his legs can spread apart naturally.
  • If you’re a visual learner, take a look at a short “how to” swaddle video.

TIP 2: Bottle Prep and Feeding

  1. Rule of thumb is to ALWAYS follow the parent’s directions. Every parent does things differently, so its important to do it their way.
  2. You can heat up a bottle in a bowl of warm water or run it under the tap.  Microwaving is not the way to go as it heats unevenly, which can cause hot pockets and lead to burns.
  • Quick read on bottle basics here.

TIP 3: Changing

  1. Always wash your hands before and after diaper changes.
  2. Make sure you put on the diaper correctly! Snap is in the back and you pull it forward and around on top.
  3. Be sure to use wipes and diaper cream if necessary (per the parent’s request) and wipe ALWAYS DOWN, not up.
  4. Never leave a baby unattended while on the changing table.
  • Because diaper changing is everyone’s favorite activity, catch this short video.

TIP 4: Nap Time

  1. Nap time isn’t one size fits all, so make sure to check in with the parents as to how they would like you to handle their little ones down time as every child has a different routine.
  2. Some tips: make sure the room is quiet, dark and a comfortable temperature. Be safe by placing the baby on its back and making sure there isn’t anything in the crib they could get tangled up in.
  • Interested in becoming a napping expert? Take a look at some additional tips from Mayo Clinic.

TIP 5: Burping

  1. Helping a baby to burp will release air trapped in their stomach, making them more comfortable. It helps their tummy to settle and get them to feed longer.
  2.  If a baby is squirming or fussy during a feeding those are signs they may be uncomfortable and it’s time to burp them.
  3. There are three common ways to burp a baby: On the chest or shoulder, sitting on your lap or face down across your lap.
  • Burp tips – yes, we have those!

TIP 6: Playtime and Tummy Time

  1. Play and Tummy time is super important for a baby’s development, it helps them to get stronger.
  2. Tummy time will help them to learn how to push themselves up, roll over, sit up and crawl.
  3. Wait until at least a half hour after feeding to lay them on their bellies.
  4. Play with them during tummy time! Rattles, funny faces, toys and talking are a few things that may help them to feel more comfortable during this time.
  • Tummy time is fun to say. So is watching a video about it.

Etiquette Tips Performed by Top Childcare Providers

Etiquette is instrumental to the success of a top childcare provider. Bell Family Company (BFC) is sharing etiquette tips that will help childcare providers, families and the childcare agency maintain the best partnership possible.

Tip 1: Replying to Emails, Texts and Phone Conversation

Reply to emails and texts within 24 hours while you are looking for a job. People are working very hard on your behalf. If you are quick to get back to the childcare agency, it shows you are VERY interested. If you ignore them when asked a question, but then apply to a different job in the future, that gives them pause to recommend you to another family. 

Review this guide from Indeed that talks more about the 24-hour reply guidance and how to reply better to emails.

If you can no longer do a job or are no longer interested in a job, communicate that to the agency. It is polite to finish out an interview, trial, babysitting appt, etc., and then if it did not go well, communicate that to the agency.

Tip 2: Answering Screening Questions

It is VERY important that you answer screening questions with total honesty within 24 hours. Please do not answer one way and then ask for something different once you get an interview. Asking for different things in an interview makes everyone look unprofessional, as if the agency did not speak to you. If you are confused about a question, ASK before you meet with the family. Agencies are here to help you get your DREAM nanny job! 

Tip 3: Committing to the Jobs You Apply For

Only apply to jobs where you can commit the entire time! If you are not able to do the entire duration of the job, COMMUNICATE that to us upfront. Sometimes families will be flexible for the right candidate. In your reply, simply tell us what start/end date you can do.

DO NOT take a job with plans to quit early. We do not submit candidates for further nanny work who drop out of jobs they should not have taken in the first place.

Tip 4: Always Have Open Communication

When you apply to a nanny job and we connect you for an interview or trial to the family, we have done a lot of work telling the family how great you are. Represent yourself and BFC well by having open communication!

What that means is be yourself, be transparent (but don’t over share about topics that are personal) and make sure you arrive on time, have the correct address and do your homework before you meet the family (read the job conditions carefully). 

If for some reason, you no longer want to interview or do not want to proceed with the family, email us and let us know. Candidates who do not communicate to the family or us do not get the job.

Looking to hire a babysitter or nanny? Bell Family Company provides fully vetted & FULLY VACCINATED on demand babysitting, including full and part time nannies, baby nurses, temporary care, help with virtual learning, and more! Learn why BFC is the best childcare agency, with childcare providers available across the U.S. (on-demand service available in the tri-state area). Contact us today to hire!

What Moms Are Doing for Childcare Over Summer

We talked with some of our Bell Family moms to see what they are doing for childcare this summer. Read below and get inspiration for your summer childcare plan.

Still looking for childcare help this summer? Reach out to us and we’ll work with you to find the childcare coverage you need!

Mandy, mom of 1

I have my kiddo enrolled in full-time summer camp at the YMCA over the summer to keep him busy during the daytime. The camp is great — it has a new theme every week and a bunch of his school friends also attend. We’re sure to get in at least one family trip to the lake over the summer where we hire a BFC Travel Sitter to help and that’s a savor!

Lindsay, mom of 3

This summer will kick off with some local science and sports camps and a part time summer nanny to help me tag team the shuffling from activity to activity. After camp is complete, we are road tripping to Nashville to say howdy to my husband’s alma mater, then to Washington, D.C. to see my sister and her family. Next, we go to Ohio for 4 weeks to work on Grandpa and Grandma’s farm. The kids will have their morning brain exercises, daily chores, lots of play and cousin time, then off to Michigan for 1 week to celebrate Grandpa’s 70th birthday before we start the journey back to Texas. Once we are back home, I will have sitters help me tag team the remaining few weeks to run errands, plan activities and swim!

Hannah, mom of 2

My 8-year-old daughter is enrolled in camps this summer. She is going to Girl Scouts, guitar camp, soccer camp, and YMCA camp. Luckily, I work from home so on the days I don’t have something lined up, she will be home with me. My 2-year-old son will split time in daycare and our part time nanny because I could not handle him solo while I work at home.

Looking to hire a babysitter or nanny? Bell Family Company provides fully vetted & FULLY VACCINATED on demand babysitting, including full and part time nannies, baby nurses, temporary care, help with virtual learning, and more! Learn why BFC is the best childcare agency, with childcare providers available across the U.S. (on-demand service available in the tri-state area). Contact us today to hire!

Learn About BFC With Our FAQs

Have you visited the FAQ page on the Bell Family Company website yet? It answers some of the most commonly asked questions by both childcare providers and families when it comes to BFC services. Find a snippet below and click here for the full list of questions on the website.

Q: What is the difference between a sitter and nanny?

A: Sitter is used for occasional on-demand sitting, date night, daytime fill-ins, weekends, etc. This service is booked on our online platform and paid by the Family via credit card at the end of each appointment. To book an on-demand Sitter, click here.

A Nanny is one person who commits to a set schedule for a consistent duration of time. For this service, the Family pays the Nanny directly at the end of each work week. To start your Nanny placement process, click here.

For a list of membership benefits click here.

Q: Where do you place your providers?

A: Nanny Services: We place full-time, part-time and temporary Nannies for live-in and live-out in most locations across the U.S.A.

Sitter Services: In addition to full-time, part-time and temporary care, we also place on-demand Sitters in Manhattan, Brooklyn, Westchester County, Southern Connecticut, parts of Long Island and The Hamptons. We have small groups of on-demand Sitters available in Los Angeles, CA and Dallas, TX.

Q: Do you offer nanny trials?

A: Yes, you can schedule a paid trial with your Nanny candidate(s) for a few hours, days or weeks. The Family shall pay the Nanny for her working hours through our Agency’s online platform upon completion of each trial day. Email us for market minimum trial rates. For trial engagements conducted with non-local candidates, the Family is also responsible for covering all accommodations, travel and food for the non-local candidate.

Q: How do I become a member family?

A: Nanny Services: Once your application is accepted and the Nanny Placement Agreement is signed with the $550 membership fee paid, you are officially a member Family! Bell Family is ready to initiate your search.

Sitter Services: Once your application is accepted and your seven (7) day trial has expired at Bell Family, you will be asked to become a member Family. The annual (12 months) membership fee is currently $550, which we can charge to your card on file. Just email us, or you can opt to become a member Family at checkout and your card will be charged with your last Sitter appointment.

Q: How do I apply?

A: All Families and Childcare Providers must be referred to Bell Family Co. To request a referral code, click here and fill in the required information.

Looking to hire a babysitter or nanny? Bell Family Company provides fully vetted & FULLY VACCINATED on demand babysitting, including full and part time nannies, baby nurses, temporary care, help with virtual learning, and more! Learn why BFC is the best childcare agency, with childcare providers available across the U.S. (on-demand service available in the tri-state area). Contact us today to hire!

What Is FSA and How Can It Be Used for Childcare?

Did you know you can get reimbursed for your BFC membership and the BFC nanny placement fees under your FSA (Sometimes called a Dependent Care Assistance Plan (DCAP))?

Ask your employer if they offer FSA. If they do, ask for the form to fill in. Email the completed form to BFC and we will sign, attach a letter and invoice with the amount. Then you will need to submit the completed paperwork back to your employer. That’s it!

What is a FSA?

Some U.S. employers offer their employees a flexible spending account (FSA) or sometimes known as a Dependent Care Assistance Plan (DCAP). This is an employer-sponsored plan that allows you to set aside a portion of your income on a pre-tax basis and then use that money to pay for eligible, employment-related dependent care expenses incurred for a qualifying individual. 

What is the advantage of participating in a dependent care FSA?

Your contributions to these accounts are tax-free, saving you money on federal, state income taxes and Social Security taxes. These FSAs can help you save money on healthcare and dependent care expenses such as childcare.

*Ask your employer how much they will reimburse towards your FSA before you begin. Ask if there is a use it or lose it policy. Many FSA expire by the end of the year, even more reason to use those funds now towards childcare! BFC does not guarantee reimbursements, all reimbursements are determined by an employer.

Dependent Care FSA Information

Looking to hire a babysitter or nanny? Bell Family Company provides fully vetted & FULLY VACCINATED on-demand babysitting, including full and part time nannies, baby nurses, temporary care, help with virtual learning, and more! Learn why BFC is the best childcare agency, with childcare providers available across the U.S. (on-demand service available in the tri-state area). Contact us today to hire!

7 Household Employment Trends to Watch for 2022

In a recent article published by GTM Payroll & HR, they uncover what household employers can expect this year when it comes to employing someone to work in your home (e.g., nanny, housekeeper, in-home senior caregiver).

1. Tight nanny job market: The demand for in-home childcare is unprecedented and does not seem to be slowing down. Nanny placement agencies say in-home caregivers are in extremely high demand calling the job market “highly competitive.” Others say they are experiencing a shortage of candidates with nannies seeing their rates increasing by $2 to $4/hour.

For families, this means not only offering a competitive rate but also presenting themselves as desirable employers. In our recent survey of nannies, working for a trustworthy/ethical family and the personality of the family were more important to them than the rate of pay.

2. Popularity of nanny shares: In a nanny share, two or more families hire a caregiver who will look after all the children in one of the family’s homes. It can help families save on the cost of in-home childcare and provide similar socialization benefits as a daycare for your children, while your nanny can make a little more than their usual rate for a single family.

3. Rising minimum wage rates: Half of U.S. states are boosting their minimum wage rates at some point in 2022. It is important for household employers to check the rate that applies to them as their nanny’s hourly pay could quickly become a wage violation. Paying below minimum wage and not accounting for overtime hours are two of the easiest ways families fall out of compliance with nanny tax laws.

4. Following paid sick and family leave laws: In some states, it can just be a set amount of paid leave you need to offer your employee. In other locations, like New York; Connecticut; Washington D.C.; and Massachusetts among others, payroll contributions to state-run paid leave programs are required from employers and/or employees.

Check with your state’s labor agency to see what paid leave requirements you may have as a household employer.

5. Filing your 2021 taxes: A couple of things may be a little different this tax season if you provided paid sick or family leave for pandemic-related reasons through the American Rescue Plan. In 2021, offering paid leave was voluntary but employers can still take the same dollar-for-dollar tax credit. Also, waiting for COVID-19 test results, obtaining a vaccine, and recovering from the effects of vaccination were added as qualified reasons.

On your employee’s W-2, you will need to indicate the amount of paid leave in box 14. Then on Schedule H, you will reconcile the paid leave provided as well as your employer tax credits.

6. Contribution limits adjusted for 2022: Several contribution limits were updated for the 2022 tax year including:

  1. Dependent Care FSAs return to $5,000 for married filing jointly and $2,500 each for married filing separately
  2. QSEHRA: $5,400 for individuals and $11,050 for family coverage
  3. Health Savings Accounts (HSAs): $3,500 for individuals and $7,100 for families
  4. Retirement Plan: Up to $20,500 in employee contributions to a 401(k) and $14,000 into a SIMPLE 401(k)
  5. Qualified Transportation Benefits: $280 for community and $280 for parking
  6. Student Loans: Employers can provide up to $5,250 tax-free toward a worker’s student loans

7. Another increase to the nanny tax threshold: The employment coverage threshold for household employees gets another small boost to $2,400 in 2022. If a domestic worker meets or exceeds that threshold, Social Security and Medicare taxes must be paid by the family and the employee.

Click here to read the full article from GTM.

Looking to hire a babysitter or nanny? Bell Family Company provides fully vetted & FULLY VACCINATED on-demand babysitting, including full and part time nannies, baby nurses, temporary care, help with virtual learning, and more! Learn why BFC is the best childcare agency, with childcare providers available across the U.S. (on-demand service available in the tri-state area). Contact us today to hire!

Childcare During a Pandemic: What Moms Are Doing Across Different Regions

In today’s day and age, there is no one clear path when it comes to childcare. Parents have had to be flexible in completely new ways, and every parenting situation is different based off of their children’s ages, work schedule and area they live in. We talked with three different moms in three different regions across the U.S. to see what their current childcare plan is. Here is what they said.

Lindsay, southern mom with 3 children (ages 6 m/o, 4 & 5)

Work scene: Full or part time depending on the week. I work from home in my home office downstairs (adult zone) and the upstairs is a full blown kid zone. I keep my computer open throughout the day and have set ‘office hours’ four days per week; I ad hoc work as needed. I try to get out of the house and work in a coffee shop once a week, but do most of my work at home. 

Childcare scene: I have reoccurring sitters four days per week (hours vary each day depending on my schedule) plus at least one date night every two weeks. Babysitters and kids stay upstairs so I can try to separate work and family, but that doesn’t always happen. My two oldest are in school full time M-F and the baby is home. The biggest challenge is sickness, and trying to care for my babies and my business at the same time. Sometimes I have to surrender and reschedule all my work for the next day. Balance is always a work in progress. 

Katie, midwest mom with 3 children (ages 2 , 3 & 5)

Work scene: Work from home full time. I didn’t have one week of work in December without a kid home and me working at the same time.

Childcare scene: My oldest is in kindergarten in person full time, while the other two mix daycare and a part time nanny. I watch them at home when sick or needing to quarantine, which serves up the most challenging days.

Jamie, east coast mom with 1 child (age 8 m/o)

Work scene: I went back to my full time job in late September (after four months of paid family leave). I’m typically in the office two days a week and WFH the other days. I work as a Director for a large biopharmaceutical company and have thankfully been able to do a hybrid schedule, which has been great for me as a new working mom (hopefully that flexibility stays)!

Childcare scene: My husband WFH part time and is the main caretaker of our daughter during the work week. I try to cover a feeding, diaper change or squeeze in a stroller walk in between meetings when I WFH. Every week is a busy frenzy of multi-tasking. We’re currently looking to hire a consistent part time nanny to help balance our work and parenting duties.

Nothing like a good kid cameo in your meeting.

Looking to hire a babysitter or nanny? Bell Family Company provides fully vetted & FULLY VACCINATED on-demand babysitting, including full and part time nannies, baby nurses, temporary care, help with virtual learning, and more! Learn why BFC is the best childcare agency, with childcare providers available across the U.S. (on-demand service available in the tri-state area). Contact us today to hire!

BFC COVID-19 Protection Plan

What steps is Bell Family Company taking to protect caregivers and families? Every family has a different set of rules, preferences and precautions. We will ask the family for what makes them feel most comfortable and communicate that to each caregiver. We will also communicate any questions or requests from the caregiver to the family.

Best practices that caregivers and families are taking:

  1. Washing hands thoroughly for at least 30 seconds with soap and warm water upon entering a home and throughout the duration of the job.
  2. Wearing masks in any public place at all times including commute, entering and exiting a building, around other people in a close setting, etc.
  3. If the caregiver is requested for an on-demand babysitting job she will wear a mask during the entire appointment. We ask that families and children over the age of 3 that the caregiver is in close contact with also wear a mask.
  4. Carrying disinfectant wipes and ensuring that they wipe down all surfaces that they come in contact with on the way to work (i.e., car door handles, building doors, stroller handles).
  5. Being advised not to shake hands with anyone.
  6. Ensuring they take off shoes at the front door or outside family home; some are leaving coats at the door or bringing a change of clothes separate from what they wore commuting.
  7. Keeping a safe distance of 6 feet from others when able.
  8. Advising the caregiver and family to have a call to review all Covid precautions so that everyone is aware of one another’s comfort level (prior to the caregiver’s first time in the family’s home).

Bell Family Company asks each caregiver and family the following preliminary questions before a babysitting appointment, nanny trial or first day of long term employment:

  1. Are you able to share if you or anyone in your immediate household has had a fever above 100.4 in the past 72 hours? 
  2. Are you or anyone in your immediate household currently sick with any NEW Covid symptoms (i.e., headache, fever, chills or sweating, new or worsening cough, sore throat, runny nose/congestion, loss of smell or taste, shortness of breath, chest pain or pressure, aching throughout the body, vomiting or diarrhea) or any other unusual aches or pains?
  3. Have you or anyone in your immediate household been within 6 feet of anyone who has been confirmed to have Covid in the past 14 days?
  4. Would you be able to share if you or anyone in your immediate household have traveled anywhere within the last 30 days? If yes, where? Was it via plane, train, subway or car?
  5. Have you or anyone in your immediate household tested positive for Covid within the last 10 days?
  6. Are you or anyone in your immediate household awaiting results of a Covid test?
  7. Are you able to share what your current Covid precautions include? 
  8. Is there anything else you can tell that would help protect you or the family?

Disclaimer: The information and guidance provided in this document is believed to be current and accurate at the time of posting, but it is not intended as, and should not be construed to be, legal, financial, medical, or consulting advice.

Resources: CDC: COVID-19 | COVID-19 Resources for Household Employers | Employing Household Workers During and After the COVID-19 Pandemic