BFF – How we Keep the Family

Company culture is something that’s important everywhere, and we agree! The BFC culture and amazing staff are what keeps our member families and sitters coming back year after year. Ever wonder what the special sauce is?

We recently came across this great article on former start-up Airbnb and how they handle bureaucracy and maintaining the close-knit feel.  CEO Mike Curtis noted: “the antidote to unproductive bureaucracy is good old-fashioned judgment — having it, hiring for it, and creating conditions that allow people to exercise it.” He also noted that one of the most crucial elements of this is building a trustworthy team filled with trustworthy people.

As many of you know, our hiring process is intensive and thorough. We make sure that our people are coming in with the right attitude and “special stuff” to fit in with the company goals. We support and trust all of our sitters and staff, and as a result, so do our member families!

Check out the rest of the Airbnb article here for some more interesting tidbits!

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